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home/Industries/Government & Public Sector

Government & Public Sector

We design digital platforms for government bodies, civic authorities, and public sector organizations to improve service delivery, transparency, data governance, and citizen experience. Our systems power smart cities, e-governance portals, welfare management platforms, grievance redressal, and workflow automation — built for high security, multi-department collaboration, regulatory compliance, and scalable public engagement.

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Digital Governance for Smart, Citizen-Centric Administration

Scalable portals and workflow systems that redefine accountability and public service.

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Citizen Service Portals

We build omni-channel portals for citizen requests, certificate applications, grievances, bill payments, RTI requests, pension updates, and live case tracking. Platforms include SSO, Aadhaar/eKYC, PDF exports, dashboards, and SMS/WhatsApp notifications. Designed for municipal corporations, state departments, and public entities that need high uptime, accessibility compliance, multilingual support, and workflow automation with file routing.

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Smart City Dashboards & Command Centers

We create unified monitoring systems that integrate IoT sensors, CCTV feeds, utility meters, environmental data, transport signals, and emergency alerts into a single city command UI. Includes GIS maps, device health, alarm workflows, analytics, and live dashboards. Helps authorities track KPIs, coordinate agencies, and respond to incidents rapidly using role-based permissions and secure data layers.

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eOffice & File Workflow Systems

File lifecycle workflows including creation, movement, approvals, comments, attachments, reminders, audit trails, delegation, retirement, and archiving. Designed for departments moving away from manual paper files. Includes role hierarchy, eSign, Aadhaar authentication, and auto-numbering. Integrates with CCTNS, treasury, HRMS, judiciary, and departments requiring compliance with NIC, STQC, or CERT-In standards.

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Public Grievance & RTI Platforms

We build systems for real-time grievance tracking, officer assignment, SLA reminders, citizen feedback, cause analysis, and escalation dashboards. Integrated with RTI Act, Ombudsman workflows, and phone/WhatsApp chatbots. Enables leaders to track department responsiveness, reduce pendency, and analyze grievance types to inform policy improvements and administrative planning at district, state, or national levels.

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eTender & Vendor Management Systems

End-to-end platforms for tender announcements, bidding, document submission, fee payments, bid evaluation, awarding, and contract lifecycle management. SaaS or on-prem with encryption, role logs, anti-fraud, and real-time notifications. Streamlines public procurement, vendor compliance, and audit visibility across public works and government-funded projects.

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Mobile Governance (mGov) Apps

We develop citizen mobile apps for services like property tax, grievance filing, sanitation tracking, emergency SOS, bill payments, public health, election services, and QR-based verification. Includes offline support, geo-tracking, push alerts, IVR integration, and integration-ready APIs. Ideal for smart cities, district administrations, and real-time public engagement initiatives across high-density regions.

Tech Stack For Government & Public Sector

Frontend
Backend
Mobile
Database
Other
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Angular

Preferred for role-based dashboards, data grids, approvals, and large workflow UIs common in government apps. Angular’s TypeScript structure, form validation, and CLI tooling support long-term projects with audit-friendly codebases and multi-year maintenance cycles common in public sector IT programs.

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Why Choose Hyperbeen As Your Software Development Company?

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Powerful customization

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Project Completed

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Faster development

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Winning Award

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Digital Systems for Good Governance

Types of Software We Build for This Industry

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Citizen Service & Utility Portals

Online platforms for birth certificates, water/sewerage connections, marriage licenses, property mutation, tax payments, welfare schemes, and complaint tracking. Supports Aadhaar OTP login, receipt PDF, role dashboards, and multi-language UX. Designed for public accessibility standards, mobile-first designs, and high availability for district, municipal, and state-level governance systems at scale.

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Smart City Monitoring Systems

IoT-enabled dashboards that aggregate CCTV, pollution, street lighting, vehicle movement, waste sensors, and more. Operators get live map view, alerts, asset health, emergency dispatch, and analytics. Helps smart city units track civic performance, optimize utility use, reduce response time, and make data-driven decisions for citizen safety and sustainability.

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eOffice Workflow & Digital File Movement

Digital file movement replacing physical paper files. Includes notings, forwarding, tracking, approvals, role-based workflow, eSign, and PDF merging. Fully auditable and timestamped for RTI and compliance reports. Deployed in departments, secretariats, PSUs, and autonomous bodies to reduce delays and improve transparency.

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Public Grievance Redressal Systems

Multi-department complaint management and RTI systems with auto-routing, SLAs, officer scorecards, citizen feedback, escalation engines, and analytics by geography or issue type. Reduces pendency, improves governance performance, and builds public trust with transparent, trackable workflows using web, mobile, IVR, and WhatsApp interfaces.

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eProcurement & Tender Management

Digitized tender lifecycle from publication to bid comparison, vendor scoring, negotiation, awarding, contract renewal, and payment milestones. Includes GST-ready invoices, document vault, encryption, and digital signatures. Eliminates manual errors and compliance risks, makes procurement auditable, and prevents bid rigging with logs and transparency layers.

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Election & Polling Ecosystem

Apps and web systems for voter lists, polling station data, observer reports, staff deployment, asset allocation, live turnout tracking, and counting results. Supports geo mapping, EVM/booth-level reporting, and SMS/API-based dashboards for poll officers and public information portals.

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Frequently asked
questions.

Absolutely! One of our tools is a long-form article writer which is
specifically designed to generate unlimited content per article.
It lets you generate the blog title,

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Can you build NIC/STQC/CERT-In compliant systems?

Yes. We build platforms aligned with NIC eGov standards, STQC security guidelines, and CERT-In security checkpoints.

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