We deliver low-latency OTPs and alerts with provider redundancy, smart retries, and region-aware routing. Templates and link shorteners keep payloads clean, while delivery analytics ensure SLA compliance across critical workflows like authentication, payments, and order status.

We set up WhatsApp templates, opt-ins, and agent handoff. Product catalogs, quick replies, and rich media support sales and support conversations. CRMs and helpdesks stay in sync via webhooks and tags.

We configure domains with SPF, DKIM, and DMARC, build modular template libraries, and segment audiences. Bounce handling, suppression lists, and engagement scoring improve inbox placement and sender reputation for lifecycle campaigns and product comms.

We implement opt-in flows, topic preferences, and channel throttling. Regional rules (TRAI DLT, TCPA, GDPR) are enforced via templates, quiet hours, and audit trails—protecting brand trust and reducing legal risk.

We connect CDPs and data layers to trigger messages by behavior and lifecycle stage. Dynamic fields, coupons, and product recommendations increase relevance and conversion across channels without over-messaging.

Dashboards track delivery, spam rates, and provider health. Automatic channel fallback (e.g., WhatsApp→SMS→email) maintains reliability. Rate policies and smart batching keep costs predictable while preserving timeliness for critical notifications.